In addition, they expressed that they didn't want their winnings of €1,500 and hoped that it could be donated to charity. The issue was fixed because the casino agreed to manually block the account, confirming the closure In spite of prior interaction difficulties. The participant verified satisfaction with the resolution.

Be sure to forward me many of the documents you sent into the casino for verification, coupled with the many communication between you and shopper guidance that can be suitable towards the investigation of the circumstance at [email protected]. Thanks for your tolerance and cooperation.

no nessun aggiornamento, addirittura ho inviato la carta della banca dove si evince il numero della tessera, ma continuano a declinare, io non so piu' cosa fare for each poter prelevare giustamente i miei soldi, ma qualche autorità puo intervenire ?

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The player from Italy confronted issues with withdrawing money within the casino, as she had submitted paperwork for verification 5 occasions without obtaining a reaction. She planned to escalate The problem due to deficiency of interaction and felt that it was unacceptable treatment.

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Thanks greatly for publishing your complaint. I’m seriously sorry to hear about The difficulty you're experiencing with your account. I fully know how frustrating verification might be, specially when you’re eagerly waiting to accomplish your transaction.

Player problems Perform a very important element inside our casino review methodology, as they provide us a transparent insight into troubles experienced by players and casinos’ means of dealing with them.

We use committed people today and intelligent technologies to safeguard our platform. Learn how we battle pretend reviews.

We normally give casinos 14 entire times to move forward using this type of due to the fact there can be a lot of aspects they have to cope with When verifying each of the gamers.

We've been genuinely saddened by your determination to dam https://winnita777.it your account, especially considering that you not long ago received a significant sum. On the other hand, we absolutely respect your selection.

We're extending the timer by seven days. Remember to, be aware that in the event you are unsuccessful to respond inside the specified time frame or don’t demand any further more assistance, We'll reject the grievance.